Thanks for wanting to know more about us!

But instead of the usual “how great we are” about us page, why don’t we just use this space to give you an idea of how we can help you.  We’re not all that interested in telling you how great we are [ok, maybe a little....but we'll tone it down!] and we’re not going to ask for you to “trust us”, because you don’t know us yet, so that would be silly.  But if you’re looking for an apartment in Boston, read below to get an idea of how we work and give us a call to see if there’s a fit between your needs and our service.  More than likely, you’ll be pleasantly surprised!

The problem

Between sorting through literally thousands of junk listings online or getting frustrated by typical bait and switch tactics from less than reputable agents, we know it’s not an easy task to find a great apartment in Boston.  And that’s not okay with us.  That’s why we are steadfastly committed to providing the best possible customer experience to you, a tenant looking for a new apartment in Boston.

How do we deliver a great customer experience to you?

1. The widest selection of Boston apartments

Whether you are looking for an inexpensive diamond in the rough, or a luxury condo quality apartment, our selection of rentals in Boston is unsurpassed.  Want a classic brownstone on Beacon Street in the Back Bay?  Check.  How about a loft in the South End?  Check.  Or even a beautifully renovated townhouse in Beacon Hill for rent?  Check.  Full service high rise near the Financial District?  Yup again.  From South Boston to Charlestown, from Brighton to the North End, we have you covered no matter what you are looking for.  And if we don’t have exactly what you’re looking for, we’ll make sure to call every other office in the city to see what they may have for you.  That might mean we make less money, but we try to do what it takes for us to do right by our customers.  That’s more important.

2. Premium technology and search tools

We’re always investing in technology and tools to make it easier for our customers to find what they’re looking for.  You have access to our Boston apartments search engine to easily search and sort to find the right home for you and our agents have access to an extremely fast and constantly updated database of apartments in Boston that helps them locate the right apartment and deliver it to you quickly.  And we’re working diligently to improve upon what we offer each day.

3. Great relationships with great landlords

One of our main business tenets is to build long term, lasting relationships with customers and with landlords.  Because of our reputation in the Boston market and extensive relationships with some of the best property owners in Boston, we’re able to secure more great deals for our customers.  We know the local Boston apartment market cold – the owners, the apartments, the deals.  That’s how we help you find the best deal available.

4. Highly skilled, professional rental agents

It really sucks when you realize you are being taken advantage of as a consumer.  We know that – we’re consumers too.  Unfortunately, most rental agents in the marketplace are seasonal hires with little expertise.    A typical agent has nothing to gain by building relationships because most of them are out of the business in a few months anyway.  Unfortunately, “churn and burn” is the prevalent philosophy (maybe you’ve experienced this?).  That’s why we don’t hire part time agents or seasonal agents who are looking to make a quick buck with no concern for customers.  All of our agents are career-minded and superbly trained to deliver results to our customers over the long run.  Service first.

5. Our reputation

Our reputation in Boston is something we are very proud of.  See what our customers have to say about us in their own words and in our Yelp! reviews.  We know that every day, with every customer, we put our reputation on the line and everything we do must exceed expectations.

6. Respect for our customers

Of course, we’re not perfect.  And you’re not stupid.  We work as hard as possible to deliver the best customer experience to help you rent a Boston apartment but sometimes we fail.  It happens.  Sometime we make mistakes.  Sometimes we don’t know the answer to a question you have.  But we’re not going to waste your time with nonsense.  If we make a mistake, we’ll do the best we can to fix it.  If we can’t answer a question you have immediately, we won’t make something up, we’ll find the right answer, double check it, then let you know.  We know your time is extremely valuable and our job is to save you time and money, not waste it.

Ready to get started?

Three simple steps (or four if you’re so inclined…):

1. Start by reviewing our LEARN section.  You’ll find lots of great neighborhood info and details on the process of renting a Boston apartment.
2. Then SEARCH for apartments in Boston on our state of the art search interface (with mapping of apartments – know where they are before you visit!)
3. One of our skilled associates will call you as soon as possible to assist with your search (or just CONTACT US or call 617-587-0100 for immediate questions on any apartments you may be interested in).
4. (Optional) Join the community. Visit our BLOG for all the latest news and advice on the Boston rental market.  Read the posts and add a comment!

Then just enjoy the service as you find your next home in Boston!